Logo Logo
Follow us on Instagram

Terms of Sales

Article 1 – Designation of the seller

This site is published by the company LT SASU with a capital of 2000 euros whose registered office is at 3 Croterie 61110 Rémalard en Perche registered with the RCS of Alençon under number 879 435 436 00016

Article 2 – General provisions relating to these general conditions of sale (hereinafter the GTC)

2. 1. Purpose of the GTC

The T & Cs are applicable exclusively to the online sale of LT products on the site, (hereinafter the site), access to which is subject to registration.

2. 2. Scope of the GTC

The GTC exclusively govern the online sales contracts of LT SASU products (hereinafter professional seller) to buyers having the status of consumers (hereinafter consumers) and constitute with the online order the contractual documents opposable to the parties, to the exclusion of all other documents, prospectuses, catalogs or photographs of the products which have only indicative value.
The GTC are exclusively applicable to products delivered to consumers established in France and / or in a member country of the European Union.
The T & Cs are drafted as well as all the contractual information mentioned on the site in French.

2. 3. Availability and enforceability of the GTC

The GTC are made available to consumers on the seller’s site where they are directly. The GTC are enforceable against the consumer who acknowledges, by checking a box provided for this purpose, to have read and accepted them before placing an order.
The validation of the order by its confirmation implies acceptance by the buyer of the GTC in force on the day of the order, the conservation and reproduction of which are ensured by the professional seller in accordance with article 1127-2 of the civil code (former C. civ., art. 1369-4).

2. 4. Modification of the GTC

These GTC were updated on 09/26/2018.
The professional seller reserves the right to modify its T & Cs at any time.
In the event of modification of the GTC, the applicable GTC are those in force on the date of the order, a copy of which dated to date can be given to the consumer at his request.

2. 5. Clauses of the GTC

The nullity of a contractual clause does not entail the nullity of the T & Cs. The temporary or permanent non-application of one or more clauses of the GTC by the professional seller cannot constitute a waiver on his part of the other clauses of the GTC which continue to produce their effects.

Article 3 – Products

3. 1. Features

The products offered for sale presented in the catalog published on the site are each subject to a description mentioning their essential characteristics within the meaning of Article L. 111-1 of the Consumer Code.
The photographs illustrating the products do not constitute a contractual document.

3. 2. Use of products

The site offers perfumes for sale. These products are intended for individuals only.
LT SASU cannot be held responsible for damage caused by improper use of the products sold on its site or by failure to comply with the precautions for use.

3. 3. Compliance

The products comply with the regulations in force relating to the safety and health of persons, the fairness of commercial transactions and the protection of consumers when they are placed on the market. The products comply with the requirements of French law in force at the time of their placing on the market.

3. 4. Availability of stocks

The products are offered and delivered within the limits of available stocks.
In case of unavailability of the ordered product, the seller immediately informs the buyer and can offer him a product of equivalent quality and price or, failing that, a purchase voucher for the amount of the order usable for very next order.
If the buyer disagrees, the seller reimburses the amounts paid within 15 working days.
Apart from reimbursement of the price of the unavailable product, the seller is not liable for any cancellation compensation, unless the breach of the contract is personally attributable to him.

3. 5. Resale of products

The products sold on the site cannot be resold without the written consent of the company LT SASU
The products sold on the site cannot be repackaged and resold without the written consent of the company LT SASU

Article 4 – Price

4. 1. Sale price

The selling prices, in accordance with Article L. 112-1 of the Consumer Code, are indicated, for each of the products appearing in the electronic catalog, in euros all taxes included, excluding delivery and transport costs mentioned before validation. of the order and invoiced additionally.
The total amount owed by the consumer is indicated on the order confirmation page.
The selling price of the product is that in force on the day of the order.
In the event of a price promotion, the professional seller undertakes to apply the promotional price to any order placed during the period of advertising made for the promotion.

4. 2. Modification

The professional seller reserves the right to modify its prices at any time, while guaranteeing the consumer the application of the price in force on the day of the order.

4. 3. Fees

The additional costs of transport, delivery or postage (to which must be added any other costs borne by the seller), which the customer may have taken note of before ordering, are fixed on the order form.

Article 5 – Offer

5. 1. Domain

The online sales offers presented on the site are reserved for consumers residing in France and / or in a member country of the European Union and for deliveries to these same areas.

5. 2. Duration

The online sales offers presented on the site are valid, in the absence of specific duration indication, as long as the products are listed in the electronic catalog and within the limits of available stocks.

5. 3. Acceptance

The acceptance of the offer by the consumer is validated, in accordance with the double click process, by the confirmation of the order.

Article 6 – Order

6. 1. Stages of conclusion of the contract

To place an order, the consumer, after having filled his virtual basket indicating the selected products and the desired quantities, then clicks on the “Order” button and provides information relating to the delivery and the method of payment.
Before clicking on the “Confirm order” button, the consumer has the opportunity to check the details of his order and its total price and to return to the previous pages to correct any errors or possibly modify his order.
Confirmation of the order implies acceptance of the GTC and forms the contract.
An email acknowledging receipt of the order and its payment is sent by the seller as soon as possible.

6. 2. Order modification

Any modification of an order by the consumer after confirmation of his order is subject to acceptance by the professional seller.
The professional seller reserves the right to make changes to the product ordered which are linked to technical developments under the conditions provided for in Article R. 212-4 of the Consumer Code.

6. 3. Confirmation of the order

The professional seller reserves the right to refuse any order for legitimate reasons and more particularly if the quantities of products ordered are abnormally high for buyers having the status of consumers.

Article 7 – Contract

7. 1. Conclusion

The sales contract is formed when the consumer sends the confirmation of his order.

7. 2. Archiving and proof

The archiving of communications, purchase orders and invoices is carried out on a reliable and durable medium so as to constitute a faithful and durable copy in accordance with Article 1360 of the Civil Code (former C. civ., Art. 1348). These communications, purchase orders and invoices can be produced as proof of the contract.

Article 8 – Payment

8. 1. Payability

The price is payable in full after confirmation of the order. Payment is made immediately upon ordering by credit card.

8. 2. Payment security

The site is equipped with an online payment security system allowing consumers to encrypt the transmission of their bank details via the electronic payment server of the security payment platform. At no time will the consumer’s banking data pass through the LT SASU computer system.

Article 9 – Delivery

9. 1. Definition

Delivery means the transfer to the consumer of physical possession of the good

9. 2. Shipping time

The professional seller will process the order as soon as possible from Monday to Friday. LT SASU
agrees to ship orders within 72 working hours of order validation.

9. 3. Delivery time

Your order will be delivered to La Poste or its subsidiaries (Letter followed, Colissimo, etc.) for delivery within 2 to 3 days in mainland France.
Orders destined for overseas departments and territories or abroad will also be shipped by La Poste or its subsidiaries and delivered by their local partner. Delivery times differ depending on the region or the country of delivery.

9. 4. Late delivery

In the event of a delivery delay of more than 5 working days, the customer must inform LT SASU customer service.
who will implement the necessary and appropriate actions.

9. 5. Place of delivery

The products are delivered to the address indicated by the customer on the order form.

9. 6. Product conformity

If the product does not comply with the order, the consumer must submit a complaint to the professional seller with a view to obtaining the replacement of the product or possibly the resolution of the sale.

9. 7. Transfer of ownership

From the delivery date indicated in the order form, ownership of the product transfers to the purchaser, except in the event that full payment of the price has not been cashed upon ordering.

Article 10 – Return of Products and right of withdrawal

The consumer has a right of return of fourteen days from receipt of his order to return any item that does not suit him and request an exchange or refund with the exception of the return costs which remain his responsibility.
Returns must be made in their original condition and complete allowing their remarketing in new condition, accompanied by the purchase invoice. Any product opened or damaged by the consumer will not be taken back.
The right of withdrawal can be exercised online using the withdrawal form or any other unambiguous statement on our website.If you use this option, we will immediately send you an acknowledgment of receipt of the withdrawal on a medium. durable (for example, by email).
The right of withdrawal can only be exercised if the products are returned in their original condition, allowing them to be re-marketed. In case of withdrawal The Fragrance Designers will reimburse all payments received. Either by re-crediting the consumer’s bank card or Paypal account, or by bank transfer depending on the method of payment for the order.
The Fragrance Designers may withhold reimbursement until receipt and verification of the products.

Article 11 – Processing of personal data

LT SASU processes consumer information in accordance with its Privacy Policy.

Article 12 – Dispute resolution

LT SASU cannot be held liable for damage resulting from improper use of its products.
In the event of a dispute, you should first contact the company’s customer service by email ( in order to try to resolve this dispute informally.

Article 13 – Applicable law

This contract and the GTC governing it are subject to French law.